A few years ago, digital transformation was treated like a renovation project — disruptive, expensive, but temporary. Companies spoke about it the way homeowners talk about replacing wiring: necessary, technical,...
Technology Cybersecurity has ceased to be an IT issue; it is an issue at the boardroom level. Cyber risks are also changing faster than ever before as organizations keep going...
They are growing up with everything on demand, but they are missing something shockingly basic: strolling through the local store’s aisles. The purchasing experience is becoming abstracted, screen-filtered, and rarely...
Coffee beans, cell phone chargers, and infant formula are now stored in racks in an old car repair shop in downtown Phoenix. As you pass by, you wouldn’t notice it....
They are beginning to turn around, but they are not blinking. Once satisfied with processing data or your speech, machines are now being trained to do something very human: read...
Certain markets burst onto the scene. Others develop gradually, putting solidity on top of conjecture. There are indications that 2026, when structure surpasses sensation, may be the year that cryptocurrency,...
Early in 2021, a number of cargo ships floated in the waters around the busiest ports in California. They waited, burning gasoline, one after the other, with nowhere to dock....
A hospital network paid a ransomware organization in secret a few years ago when its whole radiology system was locked out. Staff resorted to phone calls and handwritten letters for...
Five years ago, there was no such job description, but by the middle of 2026, almost half of all significant companies had chosen a Chief Empathy Officer. Some are from...
A nurse’s station was discreetly passed by a small, refrigerator-shaped robot carrying a tray of linens late at night in a Sacramento hospital hallway. Nobody winced. Even that was illuminating....
